Frequently asked questions
Do you have a physical store?
We do not currently have a physical store. Keeping our products online lets us focus on providing you with the best quality fragrances. If you want to catch us in person, make sure to follow us on Instagram and Facebook to stay in the loop on which pop-up markets we'll be attending!
When can I expect my order to arrive?
Your order will ship within 2–3 business days (weekends and holidays excluded). Once your order ships, the delivery time will depend on the carrier. You will receive a tracking number via email to monitor your package's progress once the shipping label is created!
Do you ship internationally?
Currently, Everly Jane Co. only ships within the United States. We hope to expand in the future!
What kinds of ingredients do your products contain?
Our body oils use DPG as the carrier oil. While most of our fragrances are fully synthetic, some do contain natural ingredients. Our butter lotion is both cruelty-free and vegan! It's a wonderful blend that includes shea butter, aloe, and vitamin E to nourish your skin.
Where are your products manufactured?
Our manufacturers are based in the United States and are members of the International Fragrance Association (IFRA), ensuring the quality and safety of all ingredients.
What fragrance is best for me?
We'd love to help you find your perfect scent! Fragrance is so personal, and we want to ask a few questions to give you our best recommendation. Please reach out to us directly on Facebook or Instagram @everlyjaneco for a personalized suggestion from one of our team members. We prioritize these personalized scent profile inquiries and aim to respond within 24 hours!